HELP DESK SPECIALIST
Description
- PERMANENT, FULL-TIME
- HELP DESK SPECIALIST
- LOCATION: TO BE DETERMINED
- Salary Range: $67,050.79 to $83,673.17
Application Deadline
Friday, October 02, 2026
Job ID
HELP DESK SPECIALIST
Employment Type
Full-time – Permanent
Overview
The Help Desk Specialist is responsible for providing hardware and software support to all Agency locations and installing, configuring and maintaining computer equipment, software, systems and other hardware. The Help Desk Specialist functions within legislative requirements, regulations, policies and procedures and the Mission, Beliefs and Vision of the Nogdawindamin Family and Community Services and contributes to the accomplishment of the strategic priorities.
Qualifications
- Diploma or degree in Computer Science/Software Engineering or related IT discipline
- Certification in A+, Network + and Microsoft Certified Professional would be preferred
- Three (3) years’ experience developing and maintaining information technology infrastructure and
working with and configuring networking environments with firewalls, IP subnets, VPNs, electronic mail
operations and remote communications - Equivalent combination of education and experience may be considered
Other Requirements
- Respect for, sensitivity towards as well as knowledge and understanding of Anishnawbek culture,
traditions and the Seven Grandfather Teachings - Ability to understand and speak Anishnaabemowin is a definite asset
- Must provide a Criminal Records Check deemed satisfactory by the employer
- Must have a Class ‘G’ Ontario Driver’s Licence, access to a vehicle and the ability to travel
- Must have $1M automobile insurance coverage